EPS (justeps) wrote,
EPS
justeps

Voting with my wallet

It's March, and United still hasn't sent me this year's Mileage Plus card. The agent says they mailed one out, and it should arrive "any day now." I got a half-hearted apology, "we try to make sure our members have their new cards before their old ones expire. It doesn't always happen." Uh-huh. Guess what? They aren't getting any more of my business until they deliver.
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